The Accreditation Board is a unifying guide to organizing hospital emergency departments
The National Health Assessment and Accreditation Authority (NAHA) has prepared a new united guide to regulate emergency work procedures in all hospitals and health institutions in Tunisia, on Sunday 8 November 2026. This measure aims at consolidating professional practices, regulating patient care procedures and reducing waiting times within these departments, as well as ensuring patient safety and reducing congestion.
The new guide covers eight main areas, including quality and risk management, human resources, equipment and equipment, infection prevention, health care coordination and sustainability. Specific areas also include regulating the patient's pathway within the emergency department, managing the mass flow of injured patients, as well as managing medicines and monitoring their inventory within hospital structures.
The guide is addressed to workers and professionals within the emergency departments of doctors, paramedics, support staff and administrators, as well as those responsible for managing these departments and organising their day-to-day work. The guide provides detailed models and procedures defining the various tasks and pathways of joint work, ensuring coordination between medical and sub-medical frameworks and interveners in the care of emerging diseases.
The National Assessment and Accreditation Authority (NAACA) explained that the preparation of this guide is part of a ministerial project aimed at improving the quality of services provided in emergency departments according to an approved methodology and in cooperation with various stakeholders. This document was developed in response to the requirements of the accredited referrer for the official accreditation of these departments within the public health system.
The Authority invited professionals, health structures and stakeholders to review the content of the manual and contribute to its enrichment and to submit their observations and proposals for its modification and improvement during the current phase.